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We've listed below the answers to some of our most commonly asked questions, if these don't resolve your query then contact us directly on 01744 884888 or sales@bearings24-7.co.uk.

How do I measure a bearing?

Most bearings have their part number engraved on, but sometimes these numbers wear off. To measure a bearing you will require a Vernier Caliper like the one below. (Keep an eye on our Special Offers page for amazing deals on Vernier Calipers!)

                                                                  

All bearings have a Bore, an Outside Diameter and a Width measurement.

To measure the Bore Insert the outer anvils of the Caliper (the ones on top of the picture above) into the bore as shown and open the Caliper until its good fit, but not too tight (as shown below), now read the value on the Caliper.


                                                                                        
 
To measure the Outside Diameter of a bearing place the jaws of the Caliper around the bearing and close it until it’s a good fit but not tight (as shown below), now read the value from the Caliper.

                                                                                         

In the same manner as you measured the Outside Diameter measure the Width of the bearing (as shown below).

                                                                                          
 
I can’t find what I’m looking for on your Website?

If you can’t find a product or the right size etc, please contact our experts on 01744 884888 or alternatively sales@bearings24-7.co.uk. Here at Bearings24-7 we have contacts throughout the engineering industry to help find the most obscure bearings.

I've ordered the wrong item, can I have a refund?

Goods can be returned, within 14 days, unopened and in the original packaging. You can open the boxes but not the sealed bags inside. refunds for the original delivery charge will be given when a product is faulty or damaged, but not when a product is unwanted or wrong size etc. Please return the items to:

Bearings24-7
Unit 1 Enterprise Business Park
Rainford Industrial Estate
Rainford
St Helens
Merseyside
WA11 8LY
 

Can I exchange goods?

Goods can be exchanged within 14 days as long as the original product is unopened and undamaged. Please send back with a note of the changes you require. A new order will be processed and a new invoice/refund will be sent out accordingly. Please return any products for exchange to:

Bearings24-7
Unit 1 Enterprise Business Park
Rainford Industrial Estate
Rainford
St Helens
Merseyside
WA11 8LY
 

I need my order tomorrow, what is the latest time I can order it? 

Orders before 3pm will be sent out for next day delivery (excluding Saturday and Sundays). We will try our best for orders placed after 3pm to be sent out next day delivery but there is no guarantee.
 

What delivery options are available?

Royal Mail 1st class
Royal Mail 2nd class
UK Mainland Next Working Day Delivery (before 3pm)
UK Mainland Next Working Day Delivery AM (before 3pm)
Other courier
Royal Mail Special Delivery
Alternative delivery (collection in person, same day delivery, etc)

What are your office opening hours?

Our office staff are available Monday to Friday 8.30-5.30 and Saturday 9am-12pm, the office is closed on Sunday's and Bank Holidays. Please note orders will still be processed and accepted outside of these hours if ordered through the website. 
 
Same Day Despatch
Orders Placed before 3pm